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Matthew Rivera
Matthew Rivera


Our customers want their computer network to be as dependable as their electricity and water. We use this analogy because just like your network, these household utilities are also delivered by a series of complicated back-end processes and procedures. How often do you think about the complexity associated with generating power and piping it across an intricate grid system just to turn on lights?


Similarly, your computer network requires complicated, proactive maintenance tasks to remain reliable and secure. Certain tasks need to be performed in real-time and require expensive tools. Other tasks are performed in increments and often demand pre-defined processes.

Endsight continuously monitors critical system information through our unique network monitoring system. Our structure for real-time network monitoring allows our staff to be automatically notified of any aberrations in your network.

Through data metrics, we can prove that our real-time network monitoring process can multiply the efficiency and performance of your network by 4, while simultaneously reducing your onsite IT support costs.

Our computer systems automatically monitor daily maintenance tasks such as anti-virus scans, anti-SPAM filtering, and disk optimization. By automating these procedures, your network can be fully optimized in a fraction of the time that it would take a solo IT professional.

Automating routine manual tasks is the key to keeping a finely tuned and secure computer network. Employing a technical staff to manage these tasks can be tedious, expensive, and potentially leave your network vulnerable to human errors.

We will be the first to admit that we cannot create an impenetrable network because we know that it cannot be done. Therefore we will provide you with the next best alternative, access to our network security services.

An optimized computer network is one that is secure, reliable, and prevents issues from ever reaching and inhibiting your computer users. When Endsight configures networks for clients, we focus our efforts on this central goal of optimizing your technology to its fullest capacity.

As support requests flow through our information system, Endsight's Network Operations Center (NOC) uses this information to identify recurring user issues. Whether these issues are derived from an incorrectly executed project or a technology error, our NOC documents these tickets for further analysis.

Our managed backup services coincide with our disaster recovery process to guard against the two primary disaster scenarios: natural disasters (fire, theft, earthquake, or flood) and localized network failures (hardware failure, data corruption, or human error).

The Network Operations Center (NOC) performs perpetual network maintenance for all of our clients. By constantly monitoring and maintaining the quality of your network, our team can stay ahead of the inevitable IT issues that will arise, and subdue them before you even realize they existed.

Your TAM is responsible for ensuring that the technology we provide and service for you is linking with your business needs. During these meetings, you and your TAM will review and discuss your network activity, design, and security components to ensure that they are working properly and satisfying your expectations from a functionality standpoint.

Along with an augmented staff member, you will have access to our entire team of specialists and engineers. It seemed obvious to us that having an entire army of Endsight engineers is better than just one, that way no IT support task will ever be too much for us to handle.

Unfortunately, there are numerous ways your network can be breached without you having knowledge of it taking place. From software updates to renewing expired warranties and security certificates, you are not immune to sudden IT failure.

Keeping track of all the little details of your network can be a hassle. Many small to medium-sized firms do not have the necessary tools for tracking the specifics of their network. Endsight has invested in numerous IT management tools to monitor the status and expiration dates of your technology.

California-based organizations hire Endsight to ensure that their systems operate effectively. Their investments in IT align with their business goals; and they rely on our award-winning helpdesk support, secure environment, and strategic guidance to thrive.

You can register your devices from an on-campus network connection at using the instructions listed here. We also have a video tutorials linked below on how to register your devices available for your convenience.

Please note that in the first step, you will need to successfully connect the device to the network before you attempt to register it. While you will fail connection tests and will not have access to the internet, it is a necessary step to allow the registration system to "see" the device on the network and complete registration.

Students who are found using this type of equipment will be forced to take it down and could face University Housing judicial procedures.Desktop hubs and switches are not permitted on the OU network per Oakland University Policy #850. Use of these devices will result in the automatic shut down of your wired Ethernet port.

Database technology and administration skillsets are used in careers in information resource management and engineering. Network technology and administration skillsets are used in careers in communication platform management and engineering. Computer and systems support skillsets are used in careers in computer and information technology management and maintenance.

The group that you fall into will influence which path you will choose to pursue within the area of information technology. Current working computer professionals are often not pursuing a degree or certificate, but instead choose a selection of our cutting edge courses in database technology and administration, network technology and administration, and computer and system support. Even though employers prefer a bachelor's degree, the demand for information technology specialists is high enough that there are some opportunities for employment for students who get our Information Technology Support associate degree.

Progent's experts can deliver a wide assortment of consulting and support help for IT environments based on any mix of Microsoft, Cisco, Apple Mac, or Linux technologies. Services available to small organizations in Berkeley by Progent's team of Microsoft and Cisco certified technical professionals include: Internet Information Services, Which is provided with Windows Server and Windows desktop, is a sophisticated role for web hosting and web application programming. The latest releases offer improved security, dependability, expandability, and troubleshooting while also delivering significant improvements in automated and remote management. Many popular extensions to IIS have been integrated into newer releases including the rules-based Request Filter Module (formerly known as URL Scan), which is able to block dangerous HTTP requests from being executed by hosted web software. Progent's IIS experts can assist you to configure IIS as well as the latest extensions to IIS Manager like the GUI for managing ASP.NET programs.Progent can provide affordable access to an Oracle consultant for Oracle database administration support or an Oracle application programmer. Progent can assist you to develop efficient solutions for key Oracle DBA activities such as database tuning, backup/recovery processes, and database protection, or train your IT staff to follow industry leading practices for simplifying major management procedures. Progent can in addition provide the services of a PL/SQL developer to assist your company to build, tune, enhance, or migrate Oracle-based programs that can range from forms to data-driven web commerce sites. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can also assist you to optimize existing SQL code using Oracle's SQL Access Advisor.Progent's Microsoft-certified System Center 2012 Operations Manager consultants have extensive experience designing, implementing, optimizing and tuning SCOM environments and can provide companies of all sizes advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to manage your current SCOM deployment and remediate critical problems uncovered by Microsoft SCOM 2012. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to help your organization to upgrade cost-effectively from SCOM 2012 to SCOM 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than a quarter century of experience assisting manufacturing and service organizations to manage supply chains and improve the efficiency of critical business processes to get products to market fast and adhere to customer schedules consistently. Progent offers the skills of an ERP consultant with more than 20 years of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or on-premises consulting that can range from occasional advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for Infor CloudSuite Industrial include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, data conversion, Microsoft 365 integration, training, and DBA services. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Expertise.Progent's CISSP certified security engineers and CISM certified security experts can assist your company to protect your Mac network system through expert services which include running extensive security audits, cleanup after work attacks, setting up firewalls, implementing safe remote and mobile connectivity, installing automated applications for defense against viruses, spam, and harvesting attacks, and designing a comprehensive security plan tailored for your organization and network system. Progent's wireless technology consultants offer wide-ranging expertise in the implementation and maintenance of wireless networking technology and can assist your IT team to design, install, administer and repair wireless solutions that are compliant, robust, expandable, easy to administer and use, able to handle your vital applications, and seamlessly integrated into hybrid cloud networks. Online and onsite support offered by Progent cover a selection of wireless solutions such as smartphone and tablet integration and management, Wi-Fi infrastructure planning and deployment, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.Cisco's Small Business family of wireless access points are Linux-based devices engineered as value-priced wireless solutions for light workloads. Progent's Cisco CCIE Wi-Fi network infrastructure consultants can provide remote or onsite configuration and troubleshooting support to assist your organization to plan, implement, update, optimize, administer and debug Cisco Small Business Wi-Fi AP environments of any size or architecture. To learn more about Progent's support for current and legacy Cisco Small Business 100, 300 and 500 series of wireless APs, see Cisco Small Business wireless APs planning and support.ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS ECHO automates your backup activities and enables rapid recovery of vital data, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data. Learn about the entire ProSight family of affordable outsourced network management services for small organizations.The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that indicates expertise in network security audit and control. Certified by ANSI, the CISA credential has candidates undergo an extensive test given by the ISACA professional group. Progent can provide the services of a CISA-Premier Cybersecurity audit professional able to assist businesses in the areas of information systems audit services, information technology enforcement, network assets and architecture lifecycle, IT service delivery, protection of information resources, and business continuity preparedness.Load balancing your servers improves throughput and provides fault tolerance by working around failed servers in a load-balanced farm. Progent's load balancing services cover a broad assortment of fault-tolerant load balancing solutions such as network load balancing, load balanced application software, network backbone routing, and content dispatching technology including Cisco Content Engine. Some of the high-availability load balancing solutions for which Progent can provide consulting expertise include Windows 2008 Server R2 Network Load Balancing Manager; the Network Load Balancing (NLB) mechanism of Microsoft Windows Server 2012; the Software Defined Networking (SDN) Software Load Balancer of Windows Server 2016, Windows Server 2019, and Windows Server 2022; Virtual Machine Load Balancing in Windows Server 2016; Citrix Metaframe and Access Gateway; Cisco CSS, Cisco Distributed Director and ACNS; and F5 3-DNS.More Facts If your small business is in the Oakland/Berkeley area and you are looking for computer help, information technology outsourcing, or high-level expertise from a certified Progent engineer, call 510-899-7400 or visit Contact Progent. 041b061a72




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